![]() ![]() In desperation I tried going back to basics - I downloaded and installed the latest drivers from this address: - I just selected the most appropriate sounding file to me (the 3rd one down as I'm running Windows 10). ![]() I have a MG 3170 and was also in the situation where I could not scan either from the machine itself or by using any of the Canon utilities - I tried to troubleshoot by seeing if I can scan through MS Paint as described in your post Ramona dated 03-16-2014, however in my version of Paint (1607) I cannot see any blue square icon.
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